Shipping Policies & Delivery
01. Order Processing
Our fulfillment team processes every botanical order with speed and precision. Parcels are prepared and dispatched from our primary distribution center within 24 to 48 business hours (excluding weekends and official holidays) following order authorization.
02. Transit Estimations
*Note that international transit durations may vary depending on local customs processing and regional carrier protocols.
03. Transport Rates
Shipping costs are calculated automatically based on your destination address and displayed during checkout. We frequently offer reduced shipping incentives on multi-unit orders to make your routine maintenance convenient.
04. Shipment Tracking
Upon parcel dispatch, an automated notification containing your unique tracking number is sent via email. Please allow up to 48 hours for the carrier system to refresh location logs.